FTC slams Opendoor with $62M settlement over false promoting claims – TechCrunch


Opendoor has agreed to pay $62 million to settle fees by the Federal Commerce Fee, which says the corporate’s claims that it helps folks earn more money by promoting their home to the corporate slightly than itemizing it on the open market have been misleading.

For years, the actual property expertise firm has touted itself as utilizing its pricing expertise to offer “extra correct presents and decrease prices,” stated the FTC. Such “iBuyers” use this technique to make fast presents on houses, with enthusiastic claims that sellers would make hundreds of {dollars} greater than they might on the open market.

However in accordance with the FTC, that wasn’t true.

The fee alleges that not solely have been Opendoor’s presents decrease than a house’s market worth, but additionally that the corporate really requested sellers to fork out extra for dwelling restore prices “that have been larger than what folks would sometimes spend on repairs in a market sale.”

The FTC says it can use the $62 million settlement to offer refunds to individuals who have been affected.

Opendoor addressed the state of affairs in a written assertion:

Whereas we strongly disagree with the FTC’s allegations, our choice to settle with the Fee will enable us to resolve the matter and give attention to serving to customers purchase, promote and transfer with simplicity, certainty and velocity.

Importantly, the allegations raised by the FTC are associated to exercise that occurred between 2017 and 2019 and goal advertising messages the corporate modified years in the past. We’re happy to place this matter behind us and stay up for persevering with to offer customers with a contemporary actual property expertise.

The settlement is a blow not solely to Opendoor, however to the entire iBuying business, which for years has operated based mostly on comparable claims. There are a selection of rivals to Opendoor, together with not solely incumbent channels that contain conventional brokers, however others like Compass and Redfin (which mixed laid off over 900 staff earlier this 12 months) additionally attempting to vary up the outdated means of doing issues. Startups everywhere in the world typically promote themselves because the “Opendoor for ___.”

Whether or not or not the complete settlement quantity will probably be paid depends upon the matter being enforced by the Division of Justice, which is liable for gathering on behalf of the FTC in these issues — as typically penalties go unpaid or are vastly lowered.

For its half, Opendoor went public in late December 2020 after finishing its deliberate merger with the SPAC Social Capital Hedosophia Holdings II, headed by investor Chamath Palihapitiya. The eight-year-old firm first provided its inventory to the general public at $31.47 per share. Right this moment, shares have been buying and selling at $4.78 after hours, solely barely larger than the corporate’s 52-week-low of $4.30. Because of this the corporate is valued at just below $3 billion, down from a valuation of $8 billion in 2021.

On the subject of enterprise capital, Opendoor final raised $300 million at a $3.5 billion pre-money valuation in March of 2019. Over time, it has raised about $1.3 billion in fairness funding and almost $3 billion in debt financing to finance its dwelling purchases. Traders within the firm embrace Common Atlantic, the SoftBank Imaginative and prescient Fund, NEA, Norwest Enterprise Companions, GV, GGV Capital, Entry Know-how Ventures, SV Angel and Fifth Wall Ventures, together with others.

Founders embrace Eric Wu and Founders Fund Common Companion Keith Rabois.

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