Stonly, a buyer onboarding platform, raises $22M collection A led Northzone and Accel – TechCrunch

Within the age of COVID – or quite, the age of large digitization of companies, post-COVID – on-line prospects need to onboard themselves to merchandise and platforms. In any case, isn’t it quicker? And isn’t it cheaper for the platforms themselves? Enjoying on this house are corporations like ScreenSteps, Scribe, Poka, Dozuki, and others.

The France-based Stonly,
has additionally been on this since 2018. It’s now raised a Collection A funding of $22 million led by European VC Northzone, with participation from present investor Accel. Just a few angels are additionally taking part, together with Miro CEO Andrey Kushing, YC group associate Nicolas Dessaigne, Personio CPO Roman Schumacher, and Dashlane ex-CEO Emmanuel Schalit.

Stonly founder Alexis Fogel created the enterprise after noting that prospects needed self-service onboarding and trouble-shooting, and that this may very well be scaled simply throughout corporations, as a platform play.

He stated: “Stonly breaks down the boundaries between product steerage and buyer help, offering corporations with the power to adapt content material to totally different use instances and distribute it contextually, resolving buyer points whereas offering the suitable steerage in the suitable place.”

Stonly says it grew by 5x in 2021, with over 20K companies now utilizing it, similar to Telus, Univision, Backmarket, Gorgias, Mynd, and UCLA.

Michiel Kotting, associate at Northzone and a board member added: “Now that software program is crucial in all walks of life, corporations that actually allow their customers can actually draw back from the group.”

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